Frequently asked questions.

DelivCore is a white-label restaurant platform engine. One configuration spins up thirteen branded surfaces on your own domain: counter POS, waiter app, self-order kiosk, kitchen display, pickup board, QR menu, ordering website, iOS and Android apps, courier app, hotel PMS, gym portal and the admin behind them. You run the platform; we provide the engine.

Compare the proposed scope: one restaurant or a multi-restaurant network, customer channels, courier dispatch, POS and ongoing support. DelivCore Enterprise includes a multi-restaurant marketplace with an operator commission engine. Review the marketplace workflow and the published plan scopes alongside each supplier’s current proposal.

Compare current written proposals using the same requirements: restaurant count, native apps, courier operations, payment setup, implementation and ongoing charges. DelivCore’s multi-restaurant marketplace is on Enterprise at €799/month, setup from €8,000. Use the marketplace cost guide to include operating expenses as well as licensing.

Start by deciding whether you need dispatch for existing orders, an ordering channel for one brand or a multi-restaurant marketplace. Compare the workflows each supplier demonstrates for that scope. DelivCore offers courier dispatch and a broader marketplace platform; confirm the apps and services included in your chosen plan.

DelivCore provides software for an ordering or marketplace operation under your own brand. You arrange your restaurant partnerships, delivery operations and customer acquisition. The license has no DelivCore order commission, while payment processing, courier costs and other operating expenses remain separate. See the marketplace operator comparison.

No. You can grow your own ordering channel alongside existing channels. Confirm the integrations you need and the terms of your current channel agreements. Use a pilot to test the restaurant, courier and support workflows before expanding your own network.

The launch schedule depends on your menus, branding, payment setup, integrations, staff preparation and chosen apps. App-store publication also depends on the store’s review. Agree a pilot date after checking these dependencies with the implementation team. Use the marketplace launch guide to prepare.

Yes. Each client runs on an isolated backend: your own Supabase and Stripe, your data, your keys, with row-level security on every table. You can audit and export your data.

Yes, and that is the point: they stay in your name so you own the money flow and the data. We automate the setup during provisioning.

Stripe cards with 3DS, saved cards, Apple Pay and Google Pay, cash on delivery, split payments at the table, pay-by-QR from the guest's phone, and fiscal printing on every one of them. Payments run through your own Stripe account, so the money lands with you, not with us.

Yes. DelivCore is multi-country, multi-currency and multi-language at the config layer: any currency, locale-aware dates, numbers and VAT, set per client. Your menu translates automatically into 30+ languages, so a foreign guest scanning the QR reads it in their own.

Yes. Locations sit under one account with consolidated reports, and you can put them side by side: sales, food cost, waste and labor cost per venue. Multi-restaurant reporting comes with POS Full; groups and chains are quoted on the call.

Enterprise at €799/month, with setup from €8,000. Starter at €199/month covers one brand with a website and one location. Growth at €399/month adds native customer and courier apps with up to 10 couriers. Check setup fees and current offers on the pricing page.

Approve menus, modifiers, prices, hours and delivery coverage. Assign order acceptance and support responsibilities, then test checkout, restaurant preparation, courier handoff and a cancellation. Use the restaurant onboarding checklist for each partner.

A flat monthly license, and no commission on orders, ever. The QR menu is €20/month. POS starts at €65/month with the till, fiscal receipts and cloud inventory included, then goes through €99 and €119 up to €199/month for the whole floor, kitchen and back office. The complete system, delivery dispatch and your own iOS and Android apps included, is from €499/month all-in. Extra modules are €15/month each. Plus a one-time setup fee, quoted on your demo call. Full breakdown and a savings calculator on the pricing page.

POS Start, €65/month, is a complete legal till: fiscal receipts on an AMEF printer, cloud inventory with stock, suppliers and automatic goods receipt (NIR) pulled from e-Factura, customers and invoicing, sales reports and the Z-report at close, and DelivCore AI. Recipes, food cost and premium reports start at POS Pro.

DelivCore does not take a percentage of orders. You pay the agreed license and setup charges; payment-provider fees, delivery operations and separately agreed services are outside that license. On Enterprise, the commission your marketplace charges its restaurant partners is yours to configure. See the white-label pricing.

It covers provisioning your isolated instance (your own database, your own Stripe, your own domain), branding every surface, migrating your menu and your data and, where apps are involved, submitting to the App Store and Google Play under your own developer accounts. It is one clear number, quoted on the demo call from your locations and surfaces, with no hidden metering afterwards.

Yes, it is built to be swapped. Extra modules are €15/month each: waiter app, kiosk, kitchen display, pickup board. On POS Pro the included module can be swapped for another at no extra cost, and you can move up or down a plan at any time.

On the hotel plans, yes: the annual plan is −30%. On the gym plans the annual price is also −30%, and online setup is free on every tier. On the restaurant plans, ask us on the call.

There is no self-serve trial yet, but you don't buy blind. Try the public live demo right now, then we spin up a sandbox on your brand before the demo call, so you decide on your own product rather than on our slides. The delivery-fleet plans come with the first month free, and the white-label plans with the first three months free.

Yes, natively. Fiscal receipts print from the POS, VAT is per item with the 11% / 21% split, every session closes with a Z-report and a cash register ledger, and invoices flow to ANAF SPV as e-Factura through our Oblio integration. e-Transport, the VAT return and lot traceability come with POS Pro. See the fiscal compliance page.

Datecs-class printers through our printer bridge: FP-700X, DP-150 (MX), DP-25 MX and WP-500, over LAN, USB or serial. No proprietary hardware and no per-printer license. If you already own a compatible Datecs AMEF, we connect to what you have. See the hardware page.

Yes. Invoices go to ANAF SPV as e-Factura automatically, and the SAGA accounting export is a €30/month module that hands your accountant the file they already work with. Beyond that the database is yours: you can export anything, any time, without asking us.

Yes, and it does it from the invoice, not by hand. Supplier invoices are pulled from SPV / e-Factura, matched to your products and turned into a NIR with the legal fields filled in. Stock moves, weighted average cost updates, and the paperwork stops being an evening job.

Yes, cloud inventory is on every plan, including the €65 one: stock, suppliers, goods receipt and inventory counts. What you buy higher up is the analysis, not the basics: recipes, food cost, menu engineering, stock aging and waste, from POS Pro upwards. See the inventory page.

Yes, a full PMS from €79/month for a guesthouse with no restaurant, €149 for a boutique with its own F&B and €249 for 16 to 30 rooms; larger properties are quoted after we walk them with you. The calendar syncs over iCal with Booking.com (one room per room type only), Airbnb and Travelminit; full price and availability sync through the channel manager, when activated. The guest orders by QR from the room and it goes on the folio, and accommodation VAT and city tax are handled. See the hotel page.

Yes: memberships, live check-in, class bookings with a waiting list, turnstile and gate access by QR or RFID, and a member app in your colors. €99/month up to 300 active members, €179 for a fully automated 24/7 club with recurring card payments and native 7Card, ESX and SanoPass, and from €299 for a chain. See the gym page.

Yes. Inquiry, quote, advance, production and fiscal close live in one event file: a capacity calendar so you don't overbook a Saturday, ingredient requirements exploded from the event menu into a supply list, and an advance-and-balance ledger so the money reconciles against a proper fiscal document. See the catering page.

Yes. A live dispatch board, a courier app with GPS and ETAs, delivery zones with per-zone fees, and auto-dispatch that assigns the order for you. €99/month for a small fleet, €199 with auto-dispatch, route optimization and Glovo / Wolt / Bolt sync, and a white-label courier app at city scale. First month free, no per-order fees. See the dispatch page.

Yes. Aggregator orders land on the same board and the same kitchen screen as your own, so the kitchen works one queue instead of three tablets. The integration is included in POS Full, or €20/month as a module on a smaller plan.

A copilot that is included on every plan, not an upsell. It learns what normal looks like in your venue and tells you when something is off: a product bleeding margin, waste climbing, a shift costing more than it sells. There is a public AI assistant for your website visitors, and if you already run your own agent you can connect it over MCP and query your own data.

Yes. The QR menu of our demo restaurant is public: open the live demo from any phone, no account needed. The self-order kiosk has a live demo too. For the POS, admin and courier surfaces we spin up a branded sandbox before your demo call.

We do it, and it is free. Send us what you have, a menu PDF, a spreadsheet, a link to your current site, and we load categories, products, options, photos and prices during onboarding. You review it in the admin, change anything, and it is live on every surface at once.

Yes, and we have done it before. Menu, categories, options and prices come over, your domain points at your new ordering site, and you stop paying a commission on orders that were already yours. See the GloriaFood migration page. Coming from another white-label marketplace? We migrate menus, restaurants and apps the same way.

Yes. Rooms, rates and guest history come over from SoftHotel, PHOEBUS or Vilicotel free of charge on the Hotel plan, and we run Opera (Oracle), Protel and Clock PMS migrations end to end on the resort tier.

The restaurant POS runs on any Android tablet, and there are a full browser POS and a waiter app that run on any device with a browser: no proprietary hardware. Fiscal printing connects through our printer bridge to Datecs and compatible fiscal printers (incl. the FP-700X protocol). The kiosk runs on any Android totem or tablet.

Direct support from the people who built the platform. Write to hello@delivcore.com and we help; the Resort and Fitness Network tiers include VIP 24/7 support. Onboarding is guided end to end, and updates ship continuously without interrupting your service.