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Dispatch & delivery

Food delivery dispatch,
one connected fleet.

Food delivery dispatch software for your own courier fleet: track live orders, assign deliveries manually or through auto-dispatch, and coordinate collection with the restaurant. Customer ordering, POS and the courier app share the same order workflow.

Book a demo See module pricing →
GPS LIVEAUTO-DISPATCHGLOVO · WOLT · BOLT0% COMMISSIONCOURIER APP iOS & ANDROID
The platform, at a glance

Built for high delivery volume.

Five pillars on the same system, from order intake to delivery analytics.

Intake & automation
Multi-channel orders
Auto-dispatch
Delivery scheduling
Zones & fees
ETA & prep time
Channel orchestration
Aggregators in the POS
Your own fleet
Real-time tracking
Live GPS map
Courier app
Analytics & data
Delivery performance
History & export
From the order to the customer's door

One board, for your orders and the aggregators'.

Dispatch runs on the same data as your POS, your kitchen and your apps: every order, every courier and every delivery zone, all live, on one screen.

Order · web, app or aggregator→ Auto / manual dispatch→ Courier on the map, live→ Delivered & confirmed
Dispatch board · live orders

See your orders on Kanban, on the map or in the command center.

Every order moves through the live board: new → preparing → on the way → delivered. You dispatch automatically or manually, with an ETA and a prep time on every order.

  • A live Kanban board, with real-time statuses
  • Auto-dispatch to the nearest available courier
  • Manual assignment with one click, when you want to step in
  • Dark or light theme, the dispatcher's choice
Live map · zones & fees

See your couriers on the map and set the zones and fees yourself.

See every courier on the move, with live GPS and the order's route. You draw the delivery zones straight on the map and set the fee for each zone, the surcharges and the dispatch rules. You control where you deliver and what it costs.

  • Live GPS for every courier in the fleet
  • Delivery zones drawn straight on the map
  • Per-zone fees, surcharges and dispatch rules
  • Routes and ETAs, visible from dispatch
Courier app · iOS & Android

The courier app for your fleet.

Couriers get their orders in the app, accept with one tap, navigate to the restaurant and then to the customer, and confirm the delivery. Their position is sent in real time to the dispatch board and to the customer's map.

  • Order acceptance + navigation to pickup and drop-off
  • Delivery confirmation with one tap
  • Earnings, payouts and ratings, right in the app
  • iOS and Android, on the phones your couriers already have
Customer, live order tracking on the map
The customer sees everything

The customer tracks the courier on the map, in your app.

The customer tracks the order on the map in real time, with statuses and an ETA, in your app or straight in the browser, with nothing to install. The customer relationship stays with you.

  • Live map with the courier's position
  • Real-time statuses and ETA
  • Works without an app too, through a browser tracking link
  • On your domain, with your brand identity
The delivery module

Everything dispatch includes.

Dispatch

Board live
  • Kanban board, map and command center
  • Auto-dispatch to the nearest courier
  • Manual assignment with one click
  • ETA and prep time on every order

Fleet & couriers

iOS & Android
  • Courier app for iOS and Android
  • Live GPS on the map, in dispatch
  • Navigation to the restaurant and to the customer
  • Earnings, payouts and ratings per courier

Zones & fees

You decide
  • Delivery zones drawn on the map
  • A delivery fee for every zone
  • Configurable surcharges
  • Dispatch rules per zone

Aggregators

Glovo · Wolt · Bolt
  • Orders land straight in the POS
  • They show up on the kitchen display next to yours
  • They get dispatched from the same board
  • No separate tablet, no retyping

Customer experience

Your brand
  • Live tracking on the map
  • Real-time statuses and ETA
  • Browser tracking link, nothing to install
  • Notifications at every step of the order

Visibility & data

Real-time
  • Active orders and couriers online, live
  • The complete delivery history
  • Performance for every courier
  • The data is yours and you can export it any time

The delivery module also runs on its own, with just dispatch, couriers and zones, or together with the POS and inventory. See also the available integrations.

The courier leaves, the board knows

Wolt, Bolt Food and Glovo orders land straight in the POS, the bag is picked up and the delivery goes out: the real flow, in ten seconds.

Optimising deliveries

In practice, “optimisation” means who takes the order. That can be automated completely, and it is where a manually run dispatch desk loses the most time.

Nearest courier

The default mode: the order goes to whichever courier is closest to the venue, measured from each one’s GPS position. No dispatcher staring at a map, guessing who is nearer.

Batching along the route

Batching mode prefers couriers who are already carrying orders, so the second delivery joins a trip that is happening anyway instead of pulling another person out of the venue. It is the simplest form of optimisation and the one with the biggest effect at peak hours.

Broadcast, first to accept

For mixed fleets or self-employed riders: the order reaches everyone available, and whoever accepts first takes it. Useful when you would rather let demand find its own courier than assign one.

Priority by rating or workload

At equal distance, you can favour the better-rated courier or, the other way round, the one with fewer deliveries today, so the day balances out between people. You pick the rule once and it applies to every order.

Zones and fees, not just distance

You draw the delivery zones yourself, each with its own fee. The delivery charge and the time estimate are calculated on the real route, through Google Directions, not as the crow flies — so what the customer sees at checkout is what they pay at the door.

All the assignment modes above are changed from settings, with no technical work, and they combine with orders from the aggregators, which land on the same board.

Courier software: who it fits, and who it doesn’t

“Courier software” describes two products that have almost nothing in common. DelivCore covers one of them: delivering your own orders, with your own people. We say so plainly here, so you know in the first minute whether the rest is worth reading.

Yes, if you deliver with your own fleet

Two riders or twenty, on payroll or self-employed, carrying your venue’s orders. That is everything above: the board, the live map, auto-dispatch, delivery zones with their own fees, and the app on the courier’s phone. This is the case the module was built for.

Yes, even if you are not a restaurant

The dispatch board does not care what is in the bag. A shop delivering to the door, a bakery, a catering company or a warehouse taking its own goods across town all use the same board and the same app. The order arrives from the POS or your online shop, and from there the flow is identical.

No, if you are a parcel carrier

If you sell transport as a service, carrying other people’s parcels, DelivCore is the wrong tool: it does not generate waybills, keep consignment manifests, or connect to pickup-point networks. Parcel courier software solves a different problem from dispatching your own deliveries, and we would rather tell you now.

Sameday and FAN Courier integrations, for parcels you send through a national carrier, are on the roadmap rather than in the product. When they land, they will generate the waybill straight from the order — own-fleet delivery stays in the dispatch board either way.

Frequently asked questions

Can I use just the dispatch board, without the rest of the platform?+
Yes. DelivCore is modular, so you can start with the delivery module alone: the dispatch board, the courier app and the delivery zones with their fees. If you later want POS, inventory, a QR menu or your own ordering apps, you turn them on in the same account, on the same data, with no migration.
How do Glovo, Wolt and Bolt orders reach the dispatch board?+
Through the channel integration: aggregator orders land straight in the POS, show up on the kitchen display and on the dispatch board next to your own orders. Staff no longer retype anything from separate tablets: one flow, from intake to handover, for every channel.
How does auto-dispatch work?+
When an order is ready to go out, the system automatically picks the nearest available courier and sends the order to their app, with the route to the restaurant and then to the customer. The dispatcher keeps control: they can reassign any order manually, at any time, straight from the board.
What does the customer see during delivery?+
The customer tracks the order live on the map, with the courier's position, the statuses and the ETA, in your app or through a tracking link that opens straight in the browser, with nothing to install. All of it under your brand, on your domain, and the customer's data stays with you.
Do couriers need special devices?+
No. The courier app runs on iOS and Android, on the phones your couriers already have. The phone's GPS feeds the live map in dispatch and the customer's tracking. No dedicated terminals or subscriptions needed.
How does DelivCore optimise deliveries?+
By choosing the courier automatically: the nearest one, the one already carrying orders in the area, or everyone at once with the first to accept taking it — plus priority by rating or by the day’s workload. You set the zones and their fees, and distance and time are calculated on the real route.
Can I batch several orders onto one courier?+
Yes, through batching mode: the system prefers couriers who already have orders in progress, so the new delivery joins their trip. The maximum number of orders one courier can carry at a time is a setting — three by default — so batching has a ceiling you choose, and the second order does not automatically pull another person out of the venue.
Is distance measured on the map or as the crow flies?+
It depends which decision it is. Picking the nearest courier uses straight-line distance between GPS positions, because it is instant and good enough to compare someone 800 m away with someone 3 km away. The delivery fee and the customer’s time estimate are calculated on the real route, through Google Directions, because that is where the exact figure matters.
Can I use DelivCore for my parcel courier company?+
No. DelivCore dispatches your own orders, with your own couriers. It does not generate waybills, keep consignment manifests or connect to pickup-point networks, so it does not replace parcel courier software. If you run a venue, a shop or a warehouse that takes its own goods to the customer, the opposite is true: the delivery module is built for exactly that.
Does DelivCore generate Sameday or FAN Courier waybills?+
Not yet. Both integrations are on the roadmap and will generate the waybill straight from the order, for shipments sent through a national carrier. Until then, parcels sent by carrier are handled in that carrier’s own account. Own-fleet delivery stays in the dispatch board regardless.

See dispatch on a real order.

No obligation. We show you the whole flow, from the new order to the customer's door, with your fleet and the aggregators on the same board.

Book a demo See integrations →

Get each restaurant ready for its first order.

Use the restaurant onboarding checklist to prepare menus, availability, staff responsibilities and courier handoff. Run the go-live checks with a complete test order before opening to customers.

Dispatch for a multi-restaurant marketplace.

Running a service like Glovo or Wolt involves both an ordering channel and a delivery operation. Explore the multi-restaurant marketplace software and the branded customer and courier apps to see how those parts connect.

In your demo, follow an order waiting for collection, review its assignment and check what the courier and operator see. Confirm who intervenes when preparation is late or a courier cannot complete a trip.